Terms & Conditions

Ayurgrid.com is systematic patient data management web-based software for ayurvedic doctors to manage their patient detail, prescription, images, documents, inventory, billing, account and many more to access it everywhere. This web-based application is operated from www.Ayurgrid.com.

Our services are designed to promote and provide quality of software and on request demand of software.

1.1 Contract

The User by creating the account, register or "SIGN UP" agrees to enter into a legally binding contract. If you do not intent to enter into the contract then do not sign up.

1.2 Member

When you register and join the Ayurgrid.com, you become a member. If you have chosen not to register for our Services, you may access certain features as a visitor.

1.3 Modification Clause

We may modify this Contract, our Privacy Policy and our Cookies Policies from time to time. If we make material changes to it, we will provide you notice through our Services, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may close your account. Your continued use of our Services after we publish or send a notice about our changes to these terms means that you are consenting to the updated terms.

1.3 Users Account

User will keep a strong secret password. User by any chance will not share account details with anyone else so as to avoid the trouble. Users are account holders. User agree to: (1) Set your own strong and secure password, once you create account (2) keep user password secure and confidential; and (3) not transfer any part of your account (e.g., connections). User will be held responsible for anything that happens through user account unless user close it or report misuse.


Welcome to the www.Ayurgrid.com. By using this Website, you are agreeing to comply with, and be bound by, the terms and conditions set out below.

  • • The content of this Website is of a general nature only. You should seek your own independent advice as to whether any product, service or information available through this Website is appropriate for your needs.

  • • www.Ayurgrid.com reserves the right to modify the Website content at any time and without notice.

  • • This Website contains material which is owned or licensed by www.Ayurgrid.com and protected by Intellectual Property rights.

  • • As a condition of using this Website, you agree not to use the Website in any manner which is unlawful, illegal, fraudulent or harmful or in connection with any such activity.

  • • Ayurgrid.com makes every effort to ensure the Website operates efficiently and without disruption, but will not be responsible for the temporary unavailability of the Website due to technical difficulties outside of our control.

  1. Ayurgrid.com provides Software through the Website, a practice management solutions as a Software as a Solution (SaaS) model. The details of the Software are provided here www.Ayurgrid.com. Ayurgrid.com is not responsible for and does not deal with any of Doctor's patient, managed by User through the Website and only provides Services to User through the Website. Ayurgrid.com may make certain software available to User from the Website. To the extent User uses such software or downloads such software from the Website, the software, will be deemed to be licensed to User by Ayurgrid.com, for providing Services to User and enabling User to use those Services only.
  2. Ayurgrid.com does not transfer either the title or the intellectual property rights to the users, and Ayurgrid.com (or its licensors) retain full and complete title to the Software as well as all intellectual property rights therein. User agrees to use the Website and the materials provided therein only for purposes that are permitted by: (a) this Agreement; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
  3. Ayurgrid.com also offers a free trial offer of Services. During the trial period User will get to experience all the features of the Services. Users of the Services during the trial period are bound by the terms of this Agreement. Any data User enters into the Services, and any customizations made to the Services by or for User, during User's 45 days free trial will be permanently lost unless the User upgrades his/her/its subscription to one of the User Plans, available at www.Ayurgrid.com/plans. Ayurgrid.com does not provide any warranty as mentioned in this Agreement during the trial period, including our uptime.
  4. User shall not access the Services if the User is Ayurgrid.com's direct competitor, except with Ayurgrid.com's prior written consent. In addition, the User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes.
  5. Ayurgrid.com will provide for the Services at no additional charge, and/or upgraded support if purchased separately and Software services available 24 hours a day, 7 days a week, except for (i) planned downtime (of which Ayurgrid.com shall give at least 8 hours’ notice via the email, call or message and which Ayurgrid.com shall schedule to the extent practicable during the weekend hours from 9:00 p.m. Indian Standard Time (IST) Friday to 9:00 a.m. Indian Standard Time (IST) Monday), or (ii) any unavailability caused by circumstances beyond Ayurgrid.com's reasonable control, including without limitation, acts of God, acts of government, flood, fire, earthquakes, civil unrest, acts of terror, strikes or other labor problems, or internet service provider failures or delays. Ayurgrid.com will provide the Services only in accordance with applicable laws and government regulations.
  6. User basic support of service through call, email and online screen sharing software between 10am to 7pm, Monday to Saturday, except holiday. Onsite service will be paid if users required for it. In case of emergency, you can call anytime to provide number on website.
  7. The Services may be subject to certain limitations, limitations dependent on the User Plan, such as number of SMS, limit on storage space, number of staff account, validity of subscription, number of branch or branches. The Services provide real-time information to enable User to monitor such User's compliance with such limitations.
  8. Ayurgrid.com may, at its sole discretion, suspend User's ability to use or access the Website at any time while Ayurgrid.com investigates complaints or alleged violations of this Agreement, or for any other reason.
  9. Ayurgrid.com reserves the right to accurate Doctor Information available in its website to improve the quality of information.
  10. Ayurgrid.com reserves the right to add new functionality, remove existing functionality, and modify existing functionality to its Services as and when it deems fit, and make any such changes available in newer versions of its Software or Website or both at its discretion. All Users of its Services will be duly notified upon release of such newer versions and Ayurgrid.com reserves the right to automatically upgrade all Users to the latest version of its Services as and when it deems fit.
  11. Any suggestion or changes provided by Users which we develop in our product for product enhancement or for Specific client's requirement will not be Intellectual Property of that specific user, No rights over it of any user.
  12. Payment, Fees and Taxes:
    • a. The User agrees to pay all subscription fees of Services and the User shall not circumvent the fee structure. The fee is dependent on the User Plan. The subscription fee is non-refundable.
    • b. Each User / member is solely responsible for payment of all taxes, legal compliances, and statutory registrations and reporting. Ayurgrid.com is in no way responsible for any of the taxes except for its own income tax.
    • c. The fees could be paid online through the facility made on the Website. Third parties support and services are required to process online fee payment. Ayurgrid.com is not responsible for any loss or damage caused to User during this process as these third parties are beyond the control of Ayurgrid.com.
    • d. All fees are exclusive of taxes. Service Tax of 18% is levied on every purchase.
    • e. The payment process would be considered to be complete only on receipt of the amount to Ayurgrid.com's designated bank account.
    • f. Ayurgrid.com reserves the right to modify the fee structure by providing a 30 (thirty) days' prior notice, either by notice on the Website or through email to the authorized User, which shall be considered as valid and agreed communication
    • g. Ayurgrid.com shall send an intimation of receipt of fee from the Users through an email within 3 (three) working days of receipt of fee from such User.
    • h. In case of non-payment of any fee beyond the date a payment becomes overdue (overdue date), Ayurgrid.com reserves the right to take all of the following actions as it deems appropriate.
    • i. Discontinue the Services to the User any time after 10 (Ten) days from the overdue date.
    • j. Delete all information in User's account any time after 90 (ninety) days from the overdue date.
  13. Cancellation

    If you wish to cancel the service, your data will be retained on server for 3 months. You will not be charged during this period. If you chose to activate your account during this period, you can work on the same data. After 3 months, data will be completely deleted from our system. You can export the account data in Excel format anytime as long as your account is active.